Ethics and professionalism in public relations | A Detailed Academic Analysis

 Ethics and professionalism in public relations

This essay will discuss the evolution of public relations practices, public relations practices are continuously progressing since humans started interacting with each other. But there is a huge difference between moral and kindly interacting with people, and maintaining professional and ethical public relations practices. This essay will discuss when and how these ethics and professional practices were required to develop and will discuss the different stages of development in public relations practices. Also, the importance of the code of ethics to maintain professionalism, and also its importance in specific fields like ethics for individuals and ethics for news media, will be discussed in the essay to clarify the importance of public relations practices. It is also very necessary to identify, who is responsible for public relations practices and on what level, so it will also be identified with some professional code of ethics (real standards). And at the end discussing the problems, practitioners faced during the progress of public relations practices progress. And will end with a conclusion of the essay. So the evolution and progress in public relations practices in terms of ethics and professionalism will completely be explained.

Public relations have changed completely since the second half of the 19th century, most professionals said that public relations existed in World War 1 (1914-1918), but that was not somehow the professional ethics  (Turney, 2010).

James Dowling was the president of the largest Public relations firm Burson-Marsteller, he explained the evolution of PR in a very excellent way during an interview in the New York Times News Channel. His interview was published in the newspaper. When talking about the evolution of public relations practices, He said that “in the 1950s the question raised by the companies was, “How should we say this? When talking about the evolution of public relations practices, He said that “in the 1950s the question raised by the companies was, “Why should we say? And today, the question “What should we do?” So we can say that basically public relations practices have developed in three stages (CUFF, 1988).

The first stage was the time when the practitioners were just concerned about promoting public relations practices to the companies and individuals to get recognition for it. This was the Publicity Phase of public relations. Then in the next phase, which was called, as Explanatory Phase of public relations, the development practitioners. This was the time of providing information to the organization to help them to maintain an articulate set of rules to support, which they are doing. So the customers acknowledge and understand the organizational work. And now in the mutual satisfaction phase of public-relations practitioners want both, organizations and individuals to follow the practices to help each other. In these days the main concern is about information exchange (Turney, 2010).

Any profession cannot succeed until supported by the professional code of ethics. Ethics are the regulations applied to organizations and their individuals, which they are bound to follow. Their work and dealing must be according to the code of ethics set for them to help maintain professional behavior, the behavior of the organization is all that needed to be controlled. Different countries and organizations set different codes of ethics according to the culture and nature of the business. It has changed from time to time as human nature changes. So it is also the reason for such rapidly progressing public relations practices. In companies and industries, these codes of ethics are as important as laws in a country. No one can break them. These codes of ethics are formulated by some senior and specialized members of the organization. They made these codes of ethics by considering their moral values and the social status of the public related to them. Also, an individual when adapting the code of ethics boosts his career by building a good impression about his personality and it increases his self-esteem and confidence. And serve as a professional benchmark to all those working at his level (Dr. Tyotom Keghku, 2013).

While discussing public relations practices and ethics, we should clarify the importance of public relations in both the public and private sectors separately. Public companies are supported by the government. They have their code of ethics provided and enforced by the government regulations, and they are bound to follow that, but in case of any violation, there is not any risk of a fine for the entire company or the risk of loss for the company. They are backed by the government. But in the case of private companies, they have their set of regulations provided by regulations and also some enforced by the members and directors of the company, they are bound to follow, for the living of the company because if the behavior of the company is unacceptable they can lose their customers and also the goodwill of the company which may be everything to them. Due to this the public-relations practice progressively developed. Organizations are the only place where all types of ethics basically exist and are followed especially private companies have played a vital role in it. (Simona Duhalm, 2010).

The most important and critical relationship to be maintained by the public-relations practice is the News Media. Anything which is not based on truth and honesty can destroy the overall reliability of the media channel. The media persons only provide public information to the people, so they have to be very careful. Media is the only source to inform and develop the nation. It can also destroy the nation if the media is biased and fake.

Some codes of ethics by nations can clarify the ethical boundaries for media. In 2010, “Norms of Journalist conduct” were issued by the Press Council of India (PCI) stating that: “Ethical principles must be followed by the journalists while reporting to the public as erroneous reporting may lead to chaos, misapprehension, and fuel the prevailing injustice in the society34” (N., 2014).

PCI in 2013-2014 stated that: The complaints fall under two categories, complaints against the press and by the press. More than the cases that come to it for disposal, several recent controversies involving members of print media do not come to it like election time paid news, cases of regional newspapers, hate speech and so on” (N., 2014).

The Pakistani news channel DAWN NEWS had also provided its Code of ethics on its official website. Here are some important ethics:

“A journalist:

  • “Must uphold the highest professional and ethical standards and ensure that the information/editorial content being provided by him/her is fair, unbiased, and accurate.”
  • “Shall avoid falsification by distortion, selection or misrepresentation.”
  • “Shall do his/her utmost to correct inaccuracies.”
  • “Shall, at all times, defend the freedom of the press and other media concerning the collection of information and the expression of comment and criticism.”
  • “Shall strive to eliminate distortion and news suppression” (Dawn News, 2010)

This is a clear image of how important the code of ethics is and how conscious the countries and channels are about public relations, that’s why they are consistently developing their code of ethics.

Public relations are a duty to whom? This question is also very important to be answered if you are discussing the progress of the code of ethics because we can then understand which areas have developed for what reasons. The code of ethics is basically the four types of duties, which are Duty to self, Duty to clients or organization, Duty to society, and Duty to the profession. Duty to self is the professional ethical code, which is for every individual whether in any post or position. These are the morals of humanity that are enforced by our own self. Fair dealing in local business and speaking nicely and not hurting anyone with the hand or tongue are examples of this Duty. 2nd one is Duty to the client or organization, which is the duty of mutual interest and business dealing. Customers and organizations must maintain essential discipline and their behaviors according to the code of ethics which may be related to financial transactions or future dealings. The person who does not follow these cans is fired from a job also. 3rd is the Duty of society. Society needs to be very mature ethical and responsible for the atmosphere of society. Fair dealing in local business and speaking nicely and not hurting anyone with the hand or tongue are examples of this Duty. Even now industries are also considering society while making the code of conduct. The last one is Duty to the Profession. It can be assumed as the duty of the practitioner to take responsibility for the respect of the profession. If someone is in a profession and he has done such an act it will be a spot in his profession. It is also unethical (Ralph Tench, 2006).

After discussing all these elements there is no doubt remains about the progress and the requirement of this work for professional ethics of public relations. When there is such rapid progress in public relations, there were some struggles and challenges which the practitioners faced in this progress. The reasons were, some people have public relations due to some bad manners and behaviors. They don’t need any code of ethics. Also, another problem was, practitioners have worked a lot to maintain the code of ethics and some people don’t follow them which harms the setup and all individual performance. It was very difficult to stop them.

If now come to the conclusion, public relations practices are continuously progressing since humans started interacting with each other. Practitioners have faced some problems, but they have continuously worked and now this became part of our laws and ethics. This started before World War 1, at a very low level, only in the organizations but as time passes we have developed so fast. We are now in a world, where everyone has somehow been required to follow ethics, from home to school, from job to business, even when you are traveling or sitting in a park there are some ethics you must follow. Organizational culture stands first in the progress of public-relations progress and especially in the private sector.

Bibliography

CUFF, D. F., 1988. BUSINESS PEOPLE; New Chief Is Chosen At Burson-Marsteller. The Times’s print archive, 07 january, pp. 1-3.

Dawn News, 2010. Dawn News. Islamabad: DAWN NEWS.

Dr. Tyotom Keghku, F. a., 2013. ETHICS AND PROFESSIONALISM IN PUBLIC RELATIONS. marketing articles, 8 april, pp. 1-5.

N., N. B., 2014. Media Ethics: Different Perspectives, Bangalore: International Science Congress Association.

Ralph Tench, L. Y., 2006. Ethics and professionalism in public relations. In: L. Y. Ralph Tench, ed. Exploring Public Relations. s.l.:FT Prentice Hall, pp. 296-297.

Simona Duhalm, „. A., 2010. Studies and Scientific Researches͘EconomicƐ Edition. The role and importance of public relations at non-governmental, l(15), pp. 1-3.

Turney, M., 2010. Evolution of modern public Relation. [Online]
Available at: https://www.nku.edu/~turney/prclass/readings/3eras.html
[Accessed 05 march 2019].

 

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